Last night, I met a group of my close friends at Psycho Suzies in Northeast Minneapolis for dinner. We got together to give Kristin a good "send-off" before she leaves for veterinary school in Missouri. I believe this was the third time I've been to the trendy, talked about establishment. The previous two times, I left feeling satisfied, thinking that the food, service, and environment all lived up to the standards that I had read about. However, yesterday left me with a different impression; maybe it was because I was on crutches and in a knee immobilizing brace... Anyways, overall wasn't too impressed with the complete production.
On the plus side, the girls ordered margaritas which proved to be strong, hence the amplified volume and the frequent cross-table shrieks. So, at least they were getting their monies worth. I ordered the chicken salad sandwich that also proved to satisfy my hunger. The accompanying tater tots were absolutely fantastic, golden, fried and crispy. However, not the only place in town I can get the same quality grub, if not better. Actually, I know I can get better.
The service was sub par and at the prices Suzi boasts, one should expect a higher standard. The waitress was less than friendly and failed to smile, even once. Maybe she was having a bad day. Then again, each waitress looked that way: semi-depressed and irritated. Maybe we didn't fit the bill, i.e. we all don't have visible tattoos and don't wear a bandanna in our back, jean pocket with our enormous keychain attached to the hip belt loop.
What rubbed me the wrong way were the little things. Like I mentioned, the waitress lacked enthusiasm and seemed to dislike us. I am a proponent for the idea that little things go a long way. So when I went to the bathroom and opened the door to a man, peeing, awkwardly staring me in the eyes, I thought to myself: point(s) lost. New rule for myself: if you can't clearly tell if a bathroom is for one person or multiple, the establishment has some work to do. Not to mention the complete absence of paper towels. Yes, I do wash my hands regularly and no, I do not enjoy drying them with toilet paper.
Nonetheless, I did not let the deficiencies ruin my experience. I had a great time with my crew and enjoyed my food. I am not a picky eater or a hard-to-please customer. You have to give "props" to the management of Psycho Suzies. They are thriving on great reviews by people possibly oblivious to the intricacies of a complete restaurant and masked by the overflowing trendiness of the "motor lounge." I'm not going to say, "never go here," or "I had a horrible experience." So go check it out for yourself. To be honest, I'll probably, no definitely, go back. I just thought some honest perceptions are needed.